FAQ - Frequently asked questions about our lists and our work
1. Are the lists from smartlists.online in accordance with the EU General Data Protection Regulation (GDPR)?
Yes, our data and detailed information meet the requirements of the EU GDPR. For data protection reasons, we are not allowed to provide you with purely personal data, but only publicly available data and data that the companies and managers give us for these purposes or publicly, e.g. on the company website (e.g. team page or sales contact page). The latter also include direct dialing numbers and personal email addresses, otherwise we use the imprint. There we can also find the company addresses and the names of the managing directors.
2. Where can you find the data in the lists?
The basis is classic market research and research, supplemented by modern data analysis. We use web crawlers to read websites and press releases, go through commercial registers, federal gazettes, notifications in the cartel office, etc. We also use numerous company registers and other databases, often for a fee. Our long-standing, extensive contact networks from investment, private equity and consulting always help to find new contacts, including our customers. Association networks provide valuable information on industry structures.
3. How time-consuming is it to create such a list?
The creation of a list with 150-200 contacts, for example, usually takes significantly more than 80 hours, for more than 500 participants, depending on the industry, several 100 hours and that over many months, sometimes years. This is particularly the case with data on the mostly publicity-shy single family offices. Time that will be saved for you and your employees. And that at a very fair cost. Some of the lists can be reduced even further, just write us what you need.
4. How and when do I get the lists?
As a rule, you will receive the lists as a download option immediately after payment or by email after receipt of the payment. Usually as an Excel file with the option of filtering for individual further processing.
5. How long can I use the list and is there an update during the period of use?
You personally and members of your company acquire a permanent right to use the list. You will receive all updates free of charge to the email address given to us within one year of purchase. However, due to the high effort involved in creating our lists, we ask you to understand that we cannot allow the lists and data to be passed on to people outside your office or your company, unless we approve this in writing. In the event of a gross violation, we must make use of our right to a contractual penalty in extreme cases.
6. How can I make individual inquiries, what does Research-On-Demand cost and how long does it take to receive my data?
Please contact us on our contact page or give us a call. We have both questionnaires, but we can also record your wishes by telephone based on your information and make you an individual offer shortly afterwards. Our set-up costs are quite low and our hourly rates are fair. We try to meet your time requirements. Often we have already had to do in relevant industries, which accelerates the completion of the order.
7. What are your recommendations for successfully addressing the contact persons in the lists?
Our data and information details are of exceptional quality and can be used directly for acquisition or other projects. Since our data is exclusively business addresses, nothing stands in the way of contacting you by letter from the point of view of the GDPR. This also applies to contact via social media contacts such as Xing or LinkedIn. Establishing contact via published email addresses should be safe if the contact person is informed in a factual manner about your products and services or if the purpose of contact you want is of high probability of interest to the respective target person. For initial contacts, we always recommend an acquisition strategy and approach that is very tailored to the contact person and their interests. Contacts at trade fairs and special events of contacts are still a good acquisition platform. A little effort and good preparation usually pay off. Social media is becoming more and more important. Here the contact person can immediately see who they are dealing with.